For ages 21 and above

Play responsibly,
and enjoy safely

l bajee believes that online betting is only enjoyable when done in a controlled and mindful way. We put your safety above everything else. On this page you can learn how to set your own limits, recognise signs of a problem, and get help when you need it.

Safe Environment
Self-Exclusion Feature
24/7 Support
Deposit Limit Setting

l bajee's Commitment

Betting and casino games are a form of entertainment — but it is important that this entertainment has limits. At l bajee, we want every player to play voluntarily, mindfully, and with enjoyment. Our platform is only for users aged 21 and above.

We believe a responsible player knows when to stop, how much to spend, and how to keep gaming separate from other parts of life. With that in mind, we have put in place a number of control tools and support options that you can use at any time.

Reading our Terms and Conditions will show you how l bajee ensures responsible behaviour when it comes to account use and claiming bonuses.

Before you start playing, ask yourself — what is today's budget? Can I accept a loss? Answering these two questions honestly is the first step toward responsible gaming.

Our Core Commitments

  • Account registration is available only to users aged 21 and above
  • Option to temporarily or permanently close your account on request
  • Option to set your own deposit and betting limits
  • Ability to view and monitor your gaming history
  • 24/7 Bengali support via live chat and email
  • Family safety advice to prevent access by minors
  • Self-assessment questionnaire to identify signs of problematic gaming

Tools to Set Your Own Limits

l bajee gives you the ability to control your own gaming experience. The tools below are available in your account settings and can be used at any time.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately; to increase it you must wait out a specified period.

Daily / Weekly / Monthly

Session Time Limit

Set a time limit on how long you can play in one go. When the time is up, the platform will automatically log you out and give you the chance to take a break.

Automatic Logout

Cooldown Break

If you need a temporary break, put your account on pause for anywhere from 24 hours to 30 days. During the break, login and deposits will not be possible.

1 day to 30 days

Self-Exclusion

Choose self-exclusion for a longer break. You can close your account for anywhere from 6 months to permanently. During this time, promotional communications will also stop.

6 months to permanent

Gaming History Review

View your full betting records, wins and losses, and deposit history at any time. Understanding your own patterns is an important part of responsible gaming.

Full Transaction Log

Minor Protection

If there are minors in your household, use parental control software on your device. A l bajee account is for users aged 21 and above only, and your password should not be shared with anyone.

21+ Verification Required

Warning Signs of a Problem

Betting problems grow gradually and can be hard to notice at first. If you see any of the signs below in yourself or someone close to you, consider seeking help.

You are placing more bets to chase lost money — developing the mindset of "just a little more and I'll recover".
The amount you bet or the time you spend keeps increasing, but the enjoyment keeps decreasing.
You are borrowing money from family or friends to play, or hiding your spending from them.
You feel restless or irritable when you cannot play, or you are having trouble sleeping.
Your attention is drifting away from work, studies, or family responsibilities, and you find yourself thinking about gaming most of the time.
You have tried to stop but could not, or you keep making promises to yourself that you end up breaking.
You are using savings or money set aside for essential expenses on betting.
If you notice even one or two of these signs in yourself, contact l bajee via 24/7 live chat or email. Our support team speaks Bengali and will offer guidance without judgement.

Check Yourself

Ask yourself the questions below. If you answer "yes" to most of them, taking a break and seeking support is a sensible step.

Did you play beyond your budget last week?
Did a bad mood from a loss last for a long time?
Did you keep going even after deciding to stop?
Did you hide your gaming from family or friends?
Did you find yourself thinking about betting in the middle of other activities?
Did you play again the next day to try to recover money you lost?

These questions are not a diagnostic tool, but they can help you understand your own situation. For more details, you can visit our FAQ page, where common questions about responsible gaming are answered.

Where to Get Help

If you run into difficulty, you do not have to handle it alone. In addition to l bajee's own support, your family and professional counsellors are there for you.

Live Chat Support

l bajee's live chat is available seven days a week, twenty-four hours a day. Speak directly in Bengali and get help with self-exclusion or setting account limits.

Email Support

For non-urgent matters or if you prefer to write in detail, contact us by email. Our support team responds in both Bengali and English.
[email protected]

Family and Loved Ones

Tell a trusted family member or friend about your situation. They can help you make the right decision and give you the confidence to take steps like self-exclusion.

Professional Advice

Seeking help from a mental health professional or counsellor takes courage, not weakness. Various mental health organisations in Bangladesh offer addiction counselling services.

Protecting Minors

l bajee firmly believes that online betting is only for users aged 21 and above. Age verification is mandatory at account registration, and in any case of doubt we may request additional identity documents.

If minors are present in or around your home, follow the precautions below:

Family Safety Tips

  • Do not share your l bajee account password with anyone
  • Enable parental controls or screen time features on your device
  • Use biometric or PIN lock on the app
  • It is best not to develop a habit of playing in front of children
  • Make sure younger family members cannot access an older sibling's or parent's account

Our Privacy Policy explains in detail how l bajee keeps users' identity and age-related information secure.

21+

A minimum age of 21 is required to open an account at l bajee and to take part in any betting or casino activity.

If we receive information about an account belonging to a minor, we reserve the right to close it immediately.

Responsible Gaming FAQ

The minimum period for self-exclusion is 6 months. You can choose a longer period or close your account permanently. During this time, login, deposits, and betting are all blocked. When the period ends, the account is not reactivated automatically — you must make a conscious request to do so.

Lowering a deposit limit takes effect immediately. However, for raising a limit, l bajee applies a waiting period to ensure the decision is well considered. This rule applies as part of responsible gaming.

No, self-exclusion can only be activated by the account holder. However, if a family member suspects that the account is being used by a minor, they can contact l bajee via live chat or email. We will investigate promptly and take the necessary action.

Yes, excessive gambling or betting is a recognised behavioural problem. It develops gradually and can affect a person's financial, family, and mental wellbeing. With timely help, however, it is possible to recover. Both the l bajee support team and professional counsellors can help with this.

Any withdrawable balance in the account before self-exclusion is activated is generally returned. Contact the l bajee support team for details on the specific process. Read the Terms and Conditions to learn more about withdrawal rules.

When a session limit is set, l bajee will automatically log you out once the time is up. Before you start the next session, a confirmation screen will appear showing a summary of how long you played. This is a practical way to take a break.

Related Pages

Terms & Conditions

Learn about the full rules for using l bajee's services and the responsibilities of users.

Read the Terms

Privacy Policy

Learn how l bajee collects, stores, and protects your personal information.

Read the Policy

FAQ

Get answers to the most frequently asked questions about accounts, payments, bonuses, and security.

Read the FAQ

About Us

Learn about l bajee, our goals, and our commitment to players in Bangladesh.

Learn About Us